With the launch of its new Gen360TM ecosystem, Otis has completely reinvented vertical mobility. Gen360 represents a huge step forward for Otis in the elevator market. The group, world leader in its industry, hasn’t forgotten to involve its associates in this technological revolution. For this occasion, Otis asked Takoma to help it design an ambitious digital learning training programme and produce new digital work tools for its European technical and sales teams.
In order to introduce the new ecosystem and associated services, we have designed 36 mobile first learning modules and 17 virtual classes. Takoma has also conducted TTTs (train the trainer) to train the Otis trainers.
To round off this training system, we have developed two applications. A 3D application that allows sales teams to ‘show the invisible’ to customers using high quality video. Technicians have access to all Gen360 technical documentation digitally through a smartphone application, adapted from our AppLO solution.
All deliverables have been developed in 6 languages to best meet the information needs of over 9,000 staff in 10 countries.
A unique opportunity for Otis and Takoma to reimagine training!
Applo is a mobile content delivery solution that provides access to a knowledge library.
Who is it for? It is designed for mobile users such as technicians and sellers who want to have technical or commercial information at their fingertips. Whether your organisation is small or large, the platform makes it possible for you to distribute different types of content to multiple user profiles. With it, you can distribute content tailored to your brands, sales outlets and professions.
How does it work? The content takes the form of articles and associated resources organised in a library, accessible in online or offline mode. The resources can be mini-websites, training content, video or audio files, etc. The AppLo platform consists of a mobile application accessible on IOS and Android, and an administration interface accessible by various profiles (administrator, contributor, etc.).
The solution is of course customisable and can be adapted to your information system in order to secure access to your content.
Nissan Automotive Europe chose Takoma to help in its digital transformation: Takoma created a business mobile application for Nissan’s associates visiting automotive dealerships.
Takoma is developing a new mobile application called Applo. This application is an indexing, management and content dissemination LO (Learning Object) platform. It provides access to a knowledge base in the form of a Cloud, hosting documentation, training content, and a range of resources for the customer, depending on their specific ecosystem. The application manages content, displays follow ups in real time and allows to consult offline content previously downloaded.
