Cookie Management Policy

1. What is a cookie?

Cookies are data placed on your computer or mobile phone. They are distinguished by their unique identifiers, associated with your computers or phones. Cookies ensure that you don’t have a bad consumer experience on your favourite sites, as they keep your actions and preferences in memory. This means you don’t have to enter your browsing preferences every time you use the site, such as location, font or language.

These “cookies” are stored in your computer’s RAM. They don’t help us to identify you; however, they record information relating to your computer’s browsing on the Site (the pages you consulted, the date and time of the consultation, etc.) which we can interpret during your subsequent visits.

For all data processing related to the collection of cookies, TAKOMA, SAS Nanterre B 429 670 839 with a capital of €1,502,274 with its headquarters at 14 BD RAYMOND POINCARE 92380 GARCHES, determines the means and purposes of such processing. Consequently, TAKOMA acts as Data Processing Controller as defined by the current Regulations relating to Personal Data, specifically (EU) Regulation 2016/679 relating to the protection of natural persons with respect to the Processing of personal Data and the free transmission of such Data.

TAKOMA grants the utmost importance and care to the protection of privacy and personal data, and with this in mind is committed to respecting the applicable legislation.

The purpose of this Cookies Policy (hereinafter the “Policy”) is to provide you with simple, clear information about how your Data is collected through the cookies placed on the www.takoma.fr website.

2. Are cookies stored when you browse TAKOMA’s website?

When you first visit the TAKOMA website, a banner informs you of the presence of these cookies. Cookies requiring your consent in accordance with the regulations are only deposited if you accept them. The TAKOMA website doesn’t collect data that requires your consent.
At any time, you can find out more about your cookies, configure them, and accept or refuse them by going to this page, the link to which can be found at the bottom of each page of the site, or by configuring your browser.

3. What data is collected through cookies?

All data relating to a device at a given moment can be collected via cookies, in particular:

  • One or more technical identifier(s) to identify your set-top box;
  • The date, time and duration of a terminal’s connection to a website;
  • The Internet address of the Website page which is being accessed by the terminal;
  • The terminal’s operating system type (e.g. Windows, MacOs, Linux, Unix, etc.);
  • The browser software type and version used by the terminal (Internet Explorer, Firefox, Safari, Chrome, Opera, etc.);
  • The make and model of the mobile device or tablet;
  • Download errors;
  • The language of the browser software used by the terminal;
  • The characteristics of the content consulted and shared;
  • Information about any purchases made or initiated (ticket type, payment card, etc.).

4. What are the cookies placed on the TAKOMA website for?

On our Site, different types of cookies might be there for different reasons:

  • Cookies required for the personalisation and operation of the Site: they make it possible for you to use the site’s main functions and more specifically, to record information between two visits to the Website on the same device, to record session connection identifiers or to personalise its interface (language choice or layout). They don’t require your prior consent. These cookies are essential for the website to work properly. Without these cookies, you wouldn’t be able to use our website normally. They cannot be deactivated.
  • Analytical, statistical or audience measurement cookies that let us to know our site’s audience ratings, how the site is used, as well as how to improve its operation for our visitors; for example, to establish statistics about the how often the various elements that make up our site are used (sections and content visited, pathway), in order to improve its interest and ergonomics;

5. Who places cookies on our website?

Cookies are placed on the TAKOMA website in accordance with the table below:

Cookie name Origin Cookie publisher Purpose Retention period
mtm_consent_removed Takoma Matomo Allows for Matomo* audience measurement to be ignored 13 months
euCookiesAcc Takoma Takoma Allows for the displayed message which tells the user that no cookies with consent are used, to be remembered 2 months

*We use Matomo Analytics version 4 or higher for our site’s page usage statistics.
In accordance with the CNIL’s recommendations, we have set up Matomo according to the recommended configuration guide, which allows us to be exempt from collecting consent.
You can find all the information relating to these recommendations and parameters by consulting the link on this CNIL page.

Matomo settings for consent exemption

The parameters are as follows:

    • Deactivation of export functions
      • Visit log disabled
      • Visitor profile disabled
    • Allow visitors to refuse to be tracked (Opt-out)
      • Since the consent waiver allows us to analyze the audience automatically, you will find below a box to uncheck allowing you to refuse this procedure.
    • Ensure the default settings of Matomo
      • Anonymization of IP addresses
      • Cross domain tracking feature disabled
      • User ID measurement disabled
      • E-commerce measure not used
      • Heat maps and session records disabled
    • Verify that we do not collect personal data

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

6. How to configure cookies on web browsers?

You have the choice of configuring your browser to accept or reject all cookies, to delete cookies periodically or to see when a cookie is issued, how long it is valid and what it contains, and to refuse to store it on your hard drive.

You can choose to block or disable these cookies at any time by configuring the settings on your computer, tablet or mobile internet browser in accordance with the instructions set by your internet browser provider and listed on the Websites below:

On Internet explorer
Open the “Tools” menu, then select “Internet Options”; click on the “Privacy” tab and then the “Advanced” tab; choose the desired level or follow this link: https://support.microsoft.com/en-gb/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

On Microsoft Edge:
Open the “Tools” menu, then select “Internet Options”; click on the “Privacy” tab and then the “Advanced” tab; choose the desired level or follow the link below:
https://support.microsoft.com/en-gb/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

On Mozilla Firefox
Open the ‘Tools’ menu, select ‘Options’, click on the ‘Privacy’ tab and choose the desired options or follow this link:
https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies

On Safari Mac/IPhone/IPad
Choose ‘Safari > Preferences’ and then click on ‘Security’; in the ‘Accept Cookies’ section choose the desired options or follow this link:
https://support.apple.com/en-gb/HT201265 or https://support.apple.com/en-gb/guide/safari/sfri11471/mac

On Google Chrome
Open the configuration menu (adjustable spanner logo), then select “Options”; click on “Advanced Options” and then in the “Privacy” section, click on “Content Settings”, and choose the desired options or follow this link
https://support.google.com/chrome/answer/95647?hl=en-GB

On iOS
https://support.apple.com/en-gb/guide/safari/sfri11471/mac

You can also type “cookies” in the “help” section of your browser to access your browser’s set-up instructions.
For more information, you can also consult the CNIL website:
https://www.cnil.fr/cnil-direct/question/198

7. What are your rights?

Based on the private nature of the data that we collect/process, you can exercise the following rights:

  • The right of access (GDPR article 15): you have the right to request access to the personal data that we possess about you, and you can request a copy (more information);
  • The right to rectification: you have the right to ask us to rectify information you think is inaccurate;
  • The right to erasure (GDPR article 17): you have the right to ask us to erase your personal information in certain circumstances(more information);
  • The right to data portability (GDPR article 20): under certain conditions you may receive all the personal data you have provided to us in a structured format. You also have the right to ask that we transfer your personal data to another controller in certain circumstances (more information);
  • The right to object to processing for legitimate reasons (GDPR article 21)more information);
  • The right to revoke consent at any time (GDPR article 7-3 – more information);
  • The right to restrict processing (GDPR article 18D: you have the right to ask us to restrict the processing of your information if:
    • You dispute the accuracy of your data, until we verify its accuracy;
    • The processing is illegal, but you do not want us to delete your data;
    • We no longer need your personal data for processing requirements, but you need the data to pursue or defend yourself from any legal action;
    • You object to its processing for related reasons pending verification of whether our compelling legitimate grounds for continuing the processing override those interests;

If this personal data is subject to limitations of this kind, we will only process your data with your consent, or with the objective of pursuing or defending ourselves from any legal action  (more information);

  • A right to determine what happens to your data after your death and to choose whether or not we share your data with a third party that you have designated (Law for a Digital Republic more information).

You can exercise all these rights by contacting TAKOMA’s Data Protection Officer (DPO), at the following address: dpo@takoma.fr

When you communicate a request to exercise your rights, you will be asked to provide as much detail about the request as possible, the type of right you wish to exercise, the personal data processing method concerned, and any other useful information to facilitate its processing. In addition, if there is reasonable doubt about your identity, you may be asked to provide proof of ID.

After having contacted us, if you believe that your rights regarding your data have not been respected, you can submit a complaint to the National Commission on Informatics and Liberty (CNIL).

8. How to contact us?

If you have any questions about this policy or wish to exercise your rights, you can contact us by email at dpo@takoma.fr

Your request must be accompanied by a copy of your proof of ID which must include the document holder’s signature and must specify the address to which the reply should be sent. We will reply within a maximum of one month from the reception date of the request. In some cases, due to the complexity of the request or the number of requests, this deadline may be extended by 2 months.

9. Policy updates

This policy may regularly be updated to account for changes in regulations relating to personal data.

Date of last update 28/02/2023